Список типов событий произошедших на заявке
В инструкции https://intradesk.ru/api/35/#816 мы рассказывали, как при помощи Intradesk API получить историю изменения заявки.
При получении истории изменения заявки в ответе приходит значение типа, произошедшего на заявке события ("type") в виде цифры, например "50", "40", "45" и тд.:
В данной статье хотели бы привести расшифровку значений данных типов:
ChangeStatus = 10,
ChangePriority = 20,
ChangeRating = 25,
ChangeExecutor = 30,
ChangeExecutorGroup = 40,
ChangeAdditionalData = 45,
AddComment = 50,
AddPrivateComment = 55,
AddCommentEmailMessageId = 56,
AddEmailMessageId = 57,
AddObserver = 60,
AddCoordinator = 61,
AddObserverGroup = 65,
DeleteObserver = 70,
DeleteObserverGroup = 75,
AddFile = 80,
AddPrivateFile = 85,
DeleteFile = 90,
DeletePrivateFile = 95,
AddTag = 100,
AddAsset = 105,
DeleteTag = 110,
DeleteAsset = 115,
ChangeResolutionDatePlan = 120,
ChangeResolutionDateFact = 125,
ChangeResolutionLeftMinutes = 126,
ChangeReactionDatePlan = 130,
ChangeReactionDateFact = 135,
ResolutionTimeExpired = 136,
ReactionTimeExpired = 137,
ChangeClosedAt = 138,
ChangeService = 140,
ChangeTaskType = 150,
ChangeInitiator = 160,
ChangeClientId = 161,
ChangeInitiatorGroup = 165,
ChangeAdditionalField = 170,
ChangeCreatedAt = 180,
ChangeUpdatedAt = 185,
ChangeCreatedBy = 190,
ChangeUpdatedBy = 195,
ChangeName = 200,
ChangeDescription = 205,
ChangeWorkflow = 210,
AddExecutorNot = 220,
AddExecutorNotGroup = 225,
DeleteExecutorNot = 230,
DeleteExecutorNotGroup = 235,
ChangeSla=240,
ChangeLifetime = 250,
ChangeCreatedChannel = 260,
ChangeUpdatedChannel = 270,
Archive = 280,
AddedCoordinates = 290,
ExecutedMacrosOnTask = 300,
ChangeIsMassIncidentActive = 310,
ChangeMassIncident = 320,
ChangeCoordination = 330,
ChangePriorityCriticality = 340,
ChangePriorityInfluence = 350,
TaskEscalation = 400
ChangePriority = 20,
ChangeRating = 25,
ChangeExecutor = 30,
ChangeExecutorGroup = 40,
ChangeAdditionalData = 45,
AddComment = 50,
AddPrivateComment = 55,
AddCommentEmailMessageId = 56,
AddEmailMessageId = 57,
AddObserver = 60,
AddCoordinator = 61,
AddObserverGroup = 65,
DeleteObserver = 70,
DeleteObserverGroup = 75,
AddFile = 80,
AddPrivateFile = 85,
DeleteFile = 90,
DeletePrivateFile = 95,
AddTag = 100,
AddAsset = 105,
DeleteTag = 110,
DeleteAsset = 115,
ChangeResolutionDatePlan = 120,
ChangeResolutionDateFact = 125,
ChangeResolutionLeftMinutes = 126,
ChangeReactionDatePlan = 130,
ChangeReactionDateFact = 135,
ResolutionTimeExpired = 136,
ReactionTimeExpired = 137,
ChangeClosedAt = 138,
ChangeService = 140,
ChangeTaskType = 150,
ChangeInitiator = 160,
ChangeClientId = 161,
ChangeInitiatorGroup = 165,
ChangeAdditionalField = 170,
ChangeCreatedAt = 180,
ChangeUpdatedAt = 185,
ChangeCreatedBy = 190,
ChangeUpdatedBy = 195,
ChangeName = 200,
ChangeDescription = 205,
ChangeWorkflow = 210,
AddExecutorNot = 220,
AddExecutorNotGroup = 225,
DeleteExecutorNot = 230,
DeleteExecutorNotGroup = 235,
ChangeSla=240,
ChangeLifetime = 250,
ChangeCreatedChannel = 260,
ChangeUpdatedChannel = 270,
Archive = 280,
AddedCoordinates = 290,
ExecutedMacrosOnTask = 300,
ChangeIsMassIncidentActive = 310,
ChangeMassIncident = 320,
ChangeCoordination = 330,
ChangePriorityCriticality = 340,
ChangePriorityInfluence = 350,
TaskEscalation = 400